Customer Service Article
Customer Service is Dying — And I'm Not Feeling So Good Myself
 
Customer Service Article
What to Do When You Don't Get the Sale: Losing the Big One
 
Customer Service Article
The Keys to Sales Success: What the Most Successful do Differently
 
Customer Service Article
Being the Best vs. Being Consistently Chosen ™ : Sales Article
 
Customer Service Article
Listening Like a Leader
 
Customer Service Article
Communicating Success: How to be Right Without Making Other People Wrong
 
Customer Service Article
The big lie: Customers want service
 
Customer Service Article
Motivation for The Severely Unmotivated
 
Customer Service Article
Sales and Marketing: What Do You Do When Your Value Has No Value?
 
Customer Service Article
Getting Great Results: Turning Talent Into Performance
 
Customer Service Article
Communicating Change Management: Change Is The Same As It Ever Was
 
Customer Service Article
The End of the Information Age
 
Customer Service Article
Talent First, Success Next
 
Customer Service Article
Top Tips From Our Research on Top Producers
 
Customer Service Article
Negotiating Change: Healthy and Unhealthy Fears - An Action Plan
 
Customer Service Article
The Mouth of Change
 
Customer Service Article
Why Good Ideas Don't Make It and Bad Ideas Do
 
Customer Service Article
Generations Working Better Together

Motivation Article  

Motivation for the Severely Unmotivated

© Wynn Solutions 2005.

Everybody is motivated to do something. some people are motivated to just lie on the couch and eat ice cream.

Let’s face it: We have all heard that if we just try hard enough, we can do anything. The problem is we don’t all have the willingness to put forth the extra effort. In fact, we seem to have a consistent unwillingness to be willing — and it takes a high level of motivation to achieve that lack of drive!

Wynn Solutions’ interviews with top performers indicate a natural sense of urgency to take action and do the next right thing. These top performers extemporaneously move forward and complete the tasks that will lead them to success. “So how does that work?” you might wonder. “Why is this person sitting next to me so driven to succeed when I feel like I need a nap after breakfast? (Heck, I get winded sleeping!)”

When I speak at conventions, I talk about how our belief systems create our experience. If we hold a belief strongly, we go through life looking for reasons that prove it’s true. So if we believe that our supervisors do not have our best interests at heart, then we perceive it in everything they do. We confirm our favorite negative prophecy at every turn. On the other hand, if we believe good things are likely to come our way, we tend to spin mediocre events into “the beginning of something great” and end up investing the effort to make it a reality.

Having said all that, is it possible that we have willingness that is blocked by a belief?
It’s kind of like wanting to eat a salad so you can avoid having to wear prescription pants, but believing that one double-bacon cheeseburger (with extra bacon) will be OK just this once.

Could we be working very hard to motivate ourselves into doing something we think can’t be done? Or at least not done by us? If so, it means we can try with maximum effort and receive minimal results. I think the key to motivating the severely unmotivated is examining what they really believe.

Ask this question of yourself or of your staff: What is it that I believe strongly that may not be true? Look for the answer to that question and you may find out why the merger is not working, why the sales force cannot hit their targets and why you keep thinking about new career.

© Wynn Solutions 2005. Author: Garrison Wynn

<