About Wynn Solutions Keynote Presentations Training Programs Assessment Information Coaching Keynotes and Training for the Financial Industry Keynotes and Training for Minicipalities and Governmental Agencies Keynotes and Training for Industrial Clients Business Articles E-store

What's hot in sales, marketing, service & communications FREE quarterly report
Your Email Address

sales training

Sales Training

Management & Leadership Training

Customer Service Training

  • The Customer Is on the Line: Phone Skills and Customer Service Training
  • Customer Focused Service: Two-day training program
  • Internal and External Customer Service
  • Building Trust up Front One-Day Complete Customer Service Seminar
  • Coping with Difficult People (Two hour program)
  • Making the Ultimate Connection with Your Customer

Personal Growth, Motivation, and Communication Training

Safety Training

Sign up for enews

Client List

Sales, communications and customer service Articles

Industrial Training and Keynotes

Financial Training and Keynotes

Governmental Training and Keynotes

Sales Consultant Training
Entertaining Business Training Programs

Sales training | Management Training Programs | Leadership Skills Training | Customer Service Training | Communication Training | Team Building Training | Safety Training | Sales Consultant Skills Training | Presentation Skills | Coaching for Presentation Skills | Safety Training | Organizational Change Traning Programs | Goal Setting and Time Control | Change Mangement | Inbound Call Center Training | Audit Skills | Training Assessments

What participants learn:

The Seven Characteristics of Successful Consultants
Do you have them? How to develop them if you dont.

Telephone skills for the 21st century

  • Your telephone image: the value of your receptionist
  • Making the first call: what we can do for you, the big three
  • A sure way to set appointments when they wont commit
  • Getting your call returned: Mistakes most people make when they really want someone to return their call
  • Getting past bulldogs and gatekeepers

Email and web sites: what works

Customizing your services

The list of twenty technique

Three steps to writing proposals that you won't dread AND that will get read

Dealing with difficult personality styles

Presentation: the sales process

  • 1-minute sales preview
  • How to build trust and not look like a slime ball
  • Testimonials
  • Developing the 6 most common objections in advance
  • How to get your client to sell themselves : Key questions
  • Handling wannabe decision-makers
  • Identify needs and looking for buying signs
  • Presenting your service as the solution

Closing techniques

  • Proven questions that make the customer feel in control while you steer the process to a sale.
  • Three sure ways to handle objections
  • Knowing when to drop your price
  • The one mistake that most consultants make at the end of a sale: The skill that all great consultants know.

Follow-up

  • Examining the best processes and software
  • Salvaging lost accounts
  • Referrals
  • Becoming famous
  • After they say no!
  • Networking
  • Addressing fear of failure
  • Why the smartest people are not in charge

 

Recap

  • Prospecting: Getting your point across quickly
  • Presentation and follow up
  • Closing

 

Thought for the day: If some one is smiling all the time, they are usually selling something that doesn’t work.